WHO CAN ORDER A PREM PACK?
Any parent with a baby born before 37 weeks gestation who is currently in a New Zealand neonatal or special care baby unit. Our prem packs are designed for this special time in care, we therefore only deliver direct to New Zealand Hospital units.
If you are currently pregnant and expecting to deliver early you will need to wait until your baby/s arrive to order a pack.
WHEN WILL MY PREM PACK ARRIVE?
Please allow 5-7 working days for your prem pack to arrive. Our prem packs are tracked so if you think you should have received it but it has not shown up please let us know and we will track it down for you.
CAN I ORDER ON BEHALF OF SOMEONE?
We totally understand that some parents are unable to get to the internet or just do not have the time to order their own prem pack whilst dealing with the arrival or a pre-term baby, so ordering on behalf is welcome, we just ask that you get the recipients permission to do so and we ask that you leave your own contact details at the bottom of the order form.
DO YOU DELIVER OVERSEAS?
We currently do not offer or prem packs for overseas parents as many of our vouchers and special offers are for NZ residents only. Please contact the Grahams Foundation who send a similar pack worldwide.